Information Technology Services

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Data Network Policy

Requirements for all data network activities at the University. Central coordination of data networks supports the University mission of education, service, and research. It is the responsibility of ITS to coordinate, monitor, and manage University network traffic and activities. Compliance with this policy and related Standard helps our campus facilities adhere to FCC and other regulatory requirements, not disrupt statewide or larger networks, and provide robust and reliable services..

Data Network Standard

This standard provides structure for effective operation of data networks for the University in accordance with the UNC-Chapel Hill Data Network Policy. This document represents minimum requirements related to all forms of data networking at the University.

Email Domain Policy

Some University business units operate their own email systems. Email accounts used to conduct the business of the University require that appropriate security, backup, and records-retention measures be in place. Departments may host or contract for separate email systems using either unc.edu sub-domains (such as "physics.unc.edu") or entirely separate domains (such as "unclatindepartment.org"). This Policy addresses requirements for these units.

Enterprise Data Governance Standard

This Standard to the Policy on Enterprise Data Governance describes each role that plays a part in governing University Data at the University of North Carolina at Chapel Hill ("University"). The roles are: Enterprise Data Coordinating Committee (EDCC); data trustees, data stewards, and data managers, who make up the Data Governance Oversight Group (DGOG); and data custodians in units across campus. This Standard also defines what kind of data makes up the University’s "enterprise data."

Individual Email Address Policy

The University has obligations to ensure integrity and accessibility of records, and security of sensitive University information that may be sent or received via email. This policy advises individuals of their obligations to use only their University email account and not personal email accounts for University business and to manage the records resulting from that use in accordance with applicable policy, standards, and procedures.

Individual IT Account and Use Data Standard

Instructions for IT staff, system administrators, and others with IT management responsibilities on how to properly manage contents of individual persons' accounts, as well as logs and other data on individual use of IT systems. The Standard aids compliance with University IT policies including the University of North Carolina at Chapel Hill Policy on Access to Individual User Accounts (“Account Policy”).

Information Classification Standard

The Information Classification Standard gives a structure for the University's information. This structure helps us recognize the types of University Information we handle. It makes it easier to keep the information safe. This Standard considers the University's academic culture, which values sharing information. Classifying information the right way gives everyone at the University, at every level, a structure that supports their University activities.

Information Security Controls Standard

This standard defines the minimum security controls for Information Technology systems in use at UNC-Chapel Hill including personal and University-owned devices. Units within the University may apply stricter controls to protect information and systems in their areas of responsibility. The standard applies to each UNC-Chapel Hill Constituent, student, employee, or other for any covered system under their control.

Information Security Incident Management Standard

To describe minimum requirements for members of the University of North Carolina at Chapel Hill ("University" or "UNC-Chapel Hill") experiencing a concern that might indicate a Possible Information Security Incident. To specify Information Security Incident authority and role requirements for Information Security Incident Handlers and Information Security Liaisons.

Information Security Liaison Standard

This document describes who at the University of North Carolina at Chapel Hill appoints Information Security Liaisons and what those Information Security Liaisons do.

Information Security Policy

This policy defines a framework for the Information Security Program. It gives direction for policies, standards, and procedures that relate to security. These documents tell us how to include information security in all the ways we work at the University of North Carolina at Chapel Hill.

Information Technology Acceptable Use Policy

All members of the University community who engage with any University information technology (including wireless or other networks) must adhere to this Acceptable Use Policy.

Information Technology Access Control Policy

The University of North Carolina at Chapel Hill (“University”) has a strong interest in the integrity, confidentiality, and availability of University information and systems. Access controls protect University information by only allowing authorized people to access systems. Following this policy minimizes risk to the University resulting from unauthorized use of resources. Access control at the University happens through procedures and standards that follow this policy.

Information Technology Access Control Standard

To guide University Constituents in preserving the integrity, confidentiality, and availability of University information and information systems. Access controls are intended to minimize inappropriate exposure of University information by limiting system access to authorized individuals.

Information Technology Change Management Standard

Information Technology (IT) change management increases awareness and understanding of proposed IT changes. IT change management ensures that we make IT changes in a way that is better for IT systems, services, and the people who use them.

Information Technology Vendor Management Standard

To provide guidance for individuals and units on responsibilities for managing suppliers of Information Technology (IT) services, software, and systems. To manage risk to university information and other assets by creating clearer communication and understanding between vendors and University staff. To define required security controls monitoring activities.

ITS Unit Standard on Policies, Standards, and Procedures

This document provides approved guidance for writing and authorizing new University and Information Technology Services (ITS) Department Policies, Standards, and Procedures; for revising existing ITS Policies, Standards, and Procedures; and delineating approval authorities at all levels.

Onyen Policy

The Onyen ("Only Name You'll Ever Need") is a unique identifier given to everyone affiliated with the University. The Onyen gives each person secure access to electronic resources and proves their identity if they follow this policy.

Passwords, Pass-phrases, and Other Authentication Methods Standard

Failure to protect information through the use of strong passwords/pass-phrases and additional authentication methods may result in incidents that expose sensitive information and/or impact mission-critical UNC-Chapel Hill services. This Standard outlines minimum requirements for authentication mechanisms for information systems under the University's control and password strength and other requirements for accounts on University systems and accounts that use University data.

Policy on Terms of Use for Administrative Systems

This policy describes the terms required for use of ConnectCarolina, InfoPorte, associated reporting tools, and other University business applications (“Administrative Systems”).

Transmission of Sensitive Information Standard

Protected Health Information (PHI) and Sensitive Information (SI) that is transmitted or received on behalf of the University of North Carolina at Chapel Hill by any Constituent must be encrypted in accordance with this Standard, which details required minimum encryption standards for University Tier 2 and Tier 3 information. Particular transmissions may require a heightened encryption requirement or consideration of additional legal or policy requirements.

University Data Governance Policy

This policy sets up a framework for protecting University data. This framework: gives responsibilities to the stewards, managers, and custodians of University data; empowers the Enterprise Data Coordinating Committee (EDCC) to give advice about the best way to manage and protect enterprise data that still meets the University’s needs; and charges the EDCC with recommending standards and procedures for governing enterprise data.

Vulnerability Management Standard for Information Technology

This standard is intended to represent a minimum baseline for managing vulnerabilities on any UNC-Chapel Hill system required by the UNC-Chapel Hill Information Security Controls Standard to be scanned for vulnerabilities.

Wireless Standard

The Wireless Standard provides a structure for managing the shared resource of wireless communications spectrum on the UNC-Chapel Hill campus. The UNC-Chapel Hill technology infrastructure is provided to support University operations and its mission of education, service, and research.