Accommodations Procedure

Title

University Of North Carolina At Chapel Hill Procedure For Accommodations 

Introduction

Purpose

These Procedures set out the process for requesting and addressing requests for Reasonable Accommodations in accordance with the University’s Policy on Accommodations (“Policy”). 

These Procedures will be applied and interpreted consistently with applicable law. 

Scope of Applicability

The Policy and these Procedures address the provision of:  

  • Disability accommodations to Employees, Applicants for employment, and visitors to campus; 
  • Religious accommodations to Employees, Students, and Applicants; and
  • Pregnancy and Related Medical Condition accommodations to Employees, Students, and Applicants. 

With respect to the obligation to implement approved Reasonable Accommodations, this Policy and associated Procedures apply to all Employees. 

Disability accommodations unrelated to pregnancy for Students are provided by Accessibility Resources & Service and are addressed in that office’s policies and procedures. 

Procedure

I. Requesting Accommodations 

Individuals requesting accommodations must complete and submit the applicable Accommodations Request Form to the Equal Opportunity and Compliance Office (EOC). Other forms may be required based on the type of accommodations requested.  All forms are available on the EOC’s website.  

For requests for Disability accommodations, the requestor must submit the following: 

  • Documentation of Disability Form, completed by an appropriate health care professional; 
  • Voluntary Self-Identification of Disability; and 
  • Health care Provider Release Form  

For requests for Pregnancy or Related Medical Condition accommodations, the requestor should submit the Accommodations Request Form to the EOC and ask EOC what additional documentation is required in their particular circumstances. Additional required documentation may include the following: 

  • Documentation of Pregnancy or Related Medical Condition form, completed by an appropriate health care professional;  
  • Documentation of medical appointments; or 
  • Other documentation from a health care professional confirming the medical condition and need for accommodations. 

For requests for Religious accommodations, the requestor should submit the Accommodations Request Form to the EOC and ask EOC what additional documentation is required in their particular circumstances. Additional required documentation may include the following: 

  • Documentation explaining the nature and tenets of the Religious Belief or Practice; and/or 
  • Other relevant supporting documentation. 

Covered individuals are responsible for providing adequate supporting documentation. The EOC will not consider requests that do not provide adequate supporting documentation.   

Supervisors, human resources personnel, course instructors, and other professionals who receive information indicating a covered individual needs accommodations must notify the EOC of the request.      

II. Review of Requests and Interactive Process 

Upon receipt of a request for accommodations, the EOC will review the request to assess whether it is covered by another University process or benefit (i.e., Family and Medical Leave, Faculty Serious Illness Leave, Worker’s Compensation, Flexible Work Arrangements for University Employees). In such cases, the EOC will refer the requestor to that process or benefit.   

If there is no other applicable University process or benefit and upon receipt of a request for accommodations with adequate supporting documentation, the EOC will engage in an Interactive Process.   

During the Interactive Process, the EOC will seek information from the requestor about how their Disability, Pregnancy or Related Medical Condition, or Religious Belief or Practice affects their ability to perform their Essential Job Functions or to participate in the applicable application process or educational program or activity and about the requested accommodations. The EOC will seek information from the supervisor, instructor, or other relevant individuals about the Essential Job Functions or fundamental requirements of the educational program or activity and about the impact of the requested accommodations on the operation of the office, course, or program. 

The Interactive Process will, in many cases, involve multiple interactions with both parties, through which they will have the opportunity to offer potential accommodations for the other’s consideration, subject to limitations outlined in any medical or other documentation. 

During the Interactive Process, the EOC will determine the following: 

  • Whether the requestor qualifies for Reasonable Accommodations; 
  • What, if any, accommodations the University can reasonably provide; and  
  • What Reasonable Accommodation among the available options the University will provide. 

III. Determination on Request for Accommodation 

a. Determination 

Final determinations with respect to Reasonable Accommodations, Fundamental Alterations, and Undue Hardship will be made by the EOC.    

The EOC will communicate its determination in writing to the individual requesting accommodations and the individual(s) responsible for implementing any approved Reasonable Accommodations. 

Upon receipt of information indicating changed circumstances and/or that the Reasonable Accommodations may need to be modified to continue being effective for the requestor or for the job or program, the EOC will review approved Reasonable Accommodations as appropriate.  

b. Denial of Requests for Accommodations 

The EOC may deny requests for accommodations in some circumstances, including, but not limited to: 

  • The individual does not have a qualifying Disability, Pregnancy or Related Medical Condition, or Religious Belief or Practice; 
  • The individual is not a Qualified Employee; 
  • There is not a connection between the requested accommodations and the impact of the Disability, Pregnancy or Related Medical Condition, or Religious Belief or Practice; 
  • The requested accommodations would not be effective in addressing the identified limitation or conflict;  
  • The requested accommodations would be an Undue Hardship, Fundamental Alteration, or a Direct Threat, and no alternative accommodations are available; and/or  
  • Other circumstances as set out in applicable law. 

The EOC will communicate in writing any denial of a request for accommodations, including a rationale. When the EOC denies a request for a specific accommodation, the EOC will also consider whether other reasonable accommodations are available.

C. Timeline  

In general, the EOC will provide a written determination on the request for accommodations within thirty (30) business days of receipt of all necessary documentation. Complex requests may require additional time. 

For time-sensitive accommodations, such as absences or deadline extensions, individuals requesting accommodations must submit all required documentation with sufficient time to conduct the Interactive Process and make a determination prior to the date of the requested accommodations.  For an optimal Interactive Process, the requestor should provide their request and the accompanying information as soon as reasonably possible after determining they may need accommodations.  For example, students requiring course or assignment scheduling accommodations because of religious activities occurring at identifiable dates and times during the semester should request accommodations within a reasonable period after receipt of the syllabus.   

If the EOC approves Reasonable Accommodations, the accommodations are not retroactive, meaning that the accommodations will not be applied to circumstances that have already occurred.  

IV. Confidentiality 

The EOC will maintain Employee medical information obtained under these Procedures in separate files and will treat such information as a confidential medical record. Information about necessary work restrictions or accommodations for the Employee may be shared with supervisors and managers on a need-to-know basis. 

The University will comply with all relevant federal and state law related to the privacy of employee records. 

Definitions

See Policy on Accommodations 

Related Requirements 

See Policy on Accommodations 

Contact Information

Tiffany Bailey 
Title: Director of Equal Opportunity/Americans with Disabilities Act Coordinator 
Unit: Equal Opportunity and Compliance 
Phone: 919-966-7545
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Details

Article ID: 132488
Created
Sat 4/10/21 9:12 PM
Modified
Fri 11/10/23 12:09 PM
Responsible Unit
School, Department, or other organizational unit issuing this document.
Equal Opportunity and Compliance
Issuing Officer
Name of the document Issuing Officer. This is the individual whose organizational authority covers the policy scope and who is primarily responsible for the policy.
Issuing Officer Title
Title of the person who is primarily responsible for issuing this policy.
Associate Vice Chancellor for Equal Opportunity and Compliance
Next Review
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06/24/2024 12:00 AM
Last Review
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06/15/2023 12:00 AM
Last Revised
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06/15/2023 12:00 AM
Effective Date
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06/15/2023 12:00 AM
Origination
Date on which the original version of this document was first made official.
11/03/2009 12:00 AM