1505.1 - Procedure for Obtaining a Travel & Expense Card



To obtain a University Travel & Expense Card (T&E Card), the applicant must complete the online training and successfully pass a quiz demonstrating their understanding of T&E Card policies and procedures. Applicants must sign and submit the accountholder agreement form, the T&E Card application, and the Connect Carolina access form before the application can be processed. 


This procedure applies to all employees (faculty, staff, and Senior University Administrators).


The applicant will be required to complete a mandatory online training session covering the use of the T&E Card and all applicable restrictions. The application and the accountholder agreement form must be submitted to the applicants Access Request Coordinator (ARC) along with the ConnectCarolina access form.  The Travel Card office will notify the accountholder by email when the card is available for pick up; accountholders should contact the Travel Card Office travelcard@unc.edu if they would like to send another employee or student to pick up the card on their behalf.

Each Accountholder will have a specific monthly credit limit based on expected travel and/or business entertainment expenses for university business purposes. In unusual circumstances and for legitimate business reasons, the monthly limit can be adjusted by submitting Form 1505.1.2F - Travel & Expense Card Accountholder Account Maintenance Form to the Travel Card Office.

Card Suspension and Cancellation

The University of North Carolina at Chapel Hill and the issuing bank reserve the right to suspend or cancel a T&E Card at any time, at their discretion. The most common reasons for card suspension or cancellation are:

  • Card has not had any transaction activity for a significant period of time.
    • Inactive accounts will be reviewed with departments prior to suspension/cancellation.
  • The T&E Card transaction reconciliation is currently overdue (transactions have not been reconciled within 30 days from trip end date or expense purchase date).
  • Misuse of the T&E Card has been reported to the Travel Card Office.

Frequently Asked Questions

Q. How long does it take to get a T&E Card?
A. To receive a T&E Card, the applicant must complete the online training and successfully pass the training quiz. Upon receipt of an approved application, confirmation of training completion, and once the application has been processed, it will take approximately 5-7 business days for the card to arrive and be ready for pickup.


Please refer to Finance Policy 1501 - The University of North Carolina at Chapel Hill Policy on Business Travel for a list of common definitions.

Related Requirements

University Policies, Standards, Procedures, and Forms

The department must submit a T&E Card Application form for each card requested. The application form must be signed by the accountholder requesting the card and the department business manager.

Contact Information

Primary Contacts
Subject Contact Telephone Email
T&E Card Transactions Travel Card Office   TravelCard@unc.edu
Suspicious Transactions Bank of America Fraud Department 1-866-500-8262  
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Article ID: 131475
Thu 4/8/21 9:09 PM
Mon 11/13/23 11:14 AM
Responsible Unit
School, Department, or other organizational unit issuing this document.
Finance and Budget
Issuing Officer
Name of the document Issuing Officer. This is the individual whose organizational authority covers the policy scope and who is primarily responsible for the policy.
Issuing Officer Title
Title of the person who is primarily responsible for issuing this policy.
Travel and Payment Card Services Manager
Next Review
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07/01/2024 12:00 AM
Last Review
Date on which the most recent document review was completed.
07/27/2023 12:00 AM
Last Revised
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07/27/2023 12:00 AM
Effective Date
If the date on which this document became/becomes enforceable differs from the Origination or Last Revision, this attribute reflects the date on which it is/was enforcable.
03/24/2023 12:00 AM
Date on which the original version of this document was first made official.
04/25/2021 12:00 AM