Employee Assistance Program (EAP)

Title

Employee Assistance Program (EAP)

Introduction

Purpose

From financial pressures to workplace stress and family issues, life can be challenging. If you need help, the UNC-Chapel Hill Employee Assistance Program (EAP) is available.

Policy

Policy Statement

Eligibility

All permanent employees and their dependents are eligible. The benefit is also available to former employees for up to six months after leaving the University . The EAP is a free service to eligible employees.EAP services are provided to employees free of charge.

How the EAP can help

Trained counselors are available by phone 24 hours a days, seven days a week through the University's EAP offered by ComPsych. You or your family members may call the EAP at any time. Call ComPsych toll-free 24 hours a day at 877-314-5841.

EAP Counselors can help with:

  • Family issues, including marriage/partner tension, divorce and parenting concerns
  • Depression and anxiety
  • Workplace concerns, including communication with co-workers and other job stress issues
  • Grieving the loss of a loved one
  • Managing change and personal stress
  • Alcohol and drug dependency issues
  • Financial concerns
  • Fear and anger associated with health problems
  • Domestic violence

Services offered by the EAP:

  • On-campus employee assessments
  • Telephone assessments
  • Crisis and Risk Assessment
  • Self Assessment Tools
  • Supervisory/managerial training and consultations
  • Online resources

Definitions

The EAP is a confidential counseling and resource program that is designed to help University employees and their families deal with both personal and work-related concerns.

Contact Information

Policy Contact

Policy Contact Information Table
Address Phone Number Email

Office of Human Resources

104 Airport Drive, CB #1045

Chapel Hill, NC 27599

(919)843-2300 hr@unc.edu

Other Contacts

ComPsych EAP Service (24 hours a day):

877-314-5841

Online resources at www.guidanceres our ces .com

  • At the home page, click "I am a first-time user"
  • At the top of the next page, enter the Organization Web ID TARHEELS and complete the remainder of the boxes with your desired username and password and other requested information
  • On subsequent visits, use the username and password you established on your first visit to access resources

ComPsych Counselors

877-314-5841
Online resources at www.guidanceresources.com

  • At the home page, click "I am a first-time user"
  • At the top of the next page, enter the Organization Web ID TARHEELS and complete the remainder of the boxes with your desired username and password and other requested information
  • On subsequent visits, use the username and password you established on your first visit to access resources
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Details

Article ID: 131743
Created
Thu 4/8/21 9:15 PM
Modified
Tue 10/31/23 1:19 PM
Responsible Unit
School, Department, or other organizational unit issuing this document.
Office of Human Resources
Issuing Officer
Name of the document Issuing Officer. This is the individual whose organizational authority covers the policy scope and who is primarily responsible for the policy.
Issuing Officer Title
Title of the person who is primarily responsible for issuing this policy.
Associate Vice Chancellor, Human Resources
Next Review
Date on which the next document review is due.
12/04/2018 12:00 AM
Last Review
Date on which the most recent document review was completed.
12/04/2017 12:00 AM
Last Revised
Date on which the most recent changes to this document were approved.
12/04/2017 12:00 AM
Effective Date
If the date on which this document became/becomes enforceable differs from the Origination or Last Revision, this attribute reflects the date on which it is/was enforcable.
12/04/2017 12:00 AM
Origination
Date on which the original version of this document was first made official.
12/04/2017 12:00 AM