UNC Police: General Order 11-06R4 - Officer & Security Guard Status Indicators

Title

UNC Police: General Order 11-06R4 - Officer & Security Guard Status Indicators

Document Information

Purpose

This General Order (G.O.) ensures that officer status indicators are visually available to each telecommunicator and that the status of all on-duty University of North Carolina at Chapel Hill (UNC-CH) Police Department officers and security guards is recorded.

Policy

The UNC-CH communications center maintains a record system that ensures the status of each officer is visually and immediately accessible to each telecommunicator and that the status of each on-duty patrol officer and security guard is recorded.

Units Affected

UNC-CH Police Department Sworn and Non-Sworn Personnel.

References/Forms

• UNC-CH Police Department Computer-aided Dispatch Reports
• UNC-CH Police Department Ten Codes

Definitions and Descriptions

CAD: Computer-aided Dispatch

DCI: Division of Criminal Information

DWI: Driving While Impaired

Procedures

1. UNC-CH Police Department officers log into the communications center's Computer-aided Dispatch (C.A.D.) system by unit number and assigned area at the beginning of their work shift. The officer is recorded as beginning duty and available for calls unless otherwise noted by the officer or the on-duty patrol supervisor. UNC-CH communications personnel can immediately contact the on-duty patrol supervisor at any time via radio transmission.
2. Any officer indicating a change in status during their must enter this change into the C.A.D. system. The change remains noted until the officer returns to the status of available.
3. Should any officer not return to the status of available within a reasonable period of time from the assignment or call responded to, the telecommunicator contacts the officer to confirm their status.
   1. If an officer fails to respond to a status check, the telecommunicator notifies the on-duty patrol supervisor of the situation.
   2. The on-duty patrol supervisor attempts to call the officer via radio. If the attempts are unsuccessful, the on-duty patrol supervisor proceeds to the last known location of the officer in an attempt to physically locate them.
4. When an officer is checked out on a traffic stop the duty telecommunicator confirms via radio the status of the officer any time there is a three (3) minute or more lapse of communication with the officer. This procedure is in effect whether a secondary (cover or check-in) unit is on scene or not. On traffic stops, telecommunicators read back information for license checks and registration checks. In accordance with Division of Criminal Information (DCI) policies, the information to be released over the air is limited only to the following:
   1. Name, address, vehicle information, and priors (citations, if any)
   2. List of codes used when an officer’s radio needs to be secured:
      1. 10-36D - Domestic violence order on file;
      2. 10-36G - Gun permit on file;
      3. 10-36S - Sex offender record on file;
      4. 10-36R - Revoked driver’s license; and
      5. 10-36W - Wanted person record on file.
   3. For example: If the license is suspended or revoked, the telecommunicator advises the UNC-CH Police officer by saying “10-36R."
   4. A secondary unit is dispatched at the request of the officer initiating the traffic stop.
5. An officer is considered available for emergency calls at all times. Discretion is used by the duty telecommunicator when re-calling an officer from an out-of-service status, especially when other in-service units are available.