UNC Police: General Order 11-06R4 - Officer & Security Guard Status Indicators


UNC Police: General Order 11-06R4 - Officer & Security Guard Status Indicators

Document Information

Document Information Table
Subject Officer & Security Guard Status Indicators
Date September 28, 2020
Number 11-06R4
Amends January 25, 2019
Supersedes 11-06R3
Approved by Brian L. James, Chief of Police
CALEA Standards 81.2.4 Radio Communication Procedures & 81.25 Access to Resources
CALEA Communications Standard 6.2.2 Immediate Access to Client Agency Resources & 6.3.1 Radio Communication with Field Units


This General Order (G.O.) ensures that officer status indicators are visually available to each telecommunicator and that the status of all on-duty University of North Carolina at Chapel Hill (UNC-CH) Police Department officers and security guards is recorded.


The UNC-CH communications center maintains a record system that ensures the status of each officer is visually and immediately accessible to each telecommunicator and that the status of each on-duty patrol officer and security guard is recorded.

Units Affected

UNC-CH Police Department Sworn and Non-Sworn Personnel.


  • UNC-CH Police Department Computer-aided Dispatch Reports
  • UNC-CH Police Department Ten Codes

Definitions and Descriptions

CAD: Computer-aided Dispatch

DCI: Division of Criminal Information

DWI: Driving While Impaired


  1. UNC-CH Police Department officers log into the communications center's Computer-aided Dispatch (C.A.D.) system by unit number and assigned area at the beginning of their work shift. The officer is recorded as beginning duty and available for calls unless otherwise noted by the officer or the on-duty patrol supervisor. UNC-CH communications personnel can immediately contact the on-duty patrol supervisor at any time via radio transmission.
  2. Any officer indicating a change in status during their must enter this change into the C.A.D. system. The change remains noted until the officer returns to the status of available.
  3. Should any officer not return to the status of available within a reasonable period of time from the assignment or call responded to, the telecommunicator contacts the officer to confirm their status.
    1. If an officer fails to respond to a status check, the telecommunicator notifies the on-duty patrol supervisor of the situation.
    2. The on-duty patrol supervisor attempts to call the officer via radio. If the attempts are unsuccessful, the on-duty patrol supervisor proceeds to the last known location of the officer in an attempt to physically locate them.
  4. When an officer is checked out on a traffic stop the duty telecommunicator confirms via radio the status of the officer any time there is a three (3) minute or more lapse of communication with the officer. This procedure is in effect whether a secondary (cover or check-in) unit is on scene or not. On traffic stops, telecommunicators read back information for license checks and registration checks. In accordance with Division of Criminal Information (DCI) policies, the information to be released over the air is limited only to the following:
    1. Name, address, vehicle information, and priors (citations, if any)
    2. List of codes used when an officer’s radio needs to be secured:
      1. 10-36D - Domestic violence order on file;
      2. 10-36G - Gun permit on file;
      3. 10-36S - Sex offender record on file;
      4. 10-36R - Revoked driver’s license; and
      5. 10-36W - Wanted person record on file.
    3. For example: If the license is suspended or revoked, the telecommunicator advises the UNC-CH Police officer by saying “10-36R."
    4. A secondary unit is dispatched at the request of the officer initiating the traffic stop.
  5. An officer is considered available for emergency calls at all times. Discretion is used by the duty telecommunicator when re-calling an officer from an out-of-service status, especially when other in-service units are available.


Article ID: 132123
Thu 4/8/21 9:24 PM
Fri 10/6/23 12:07 PM
Effective Date
If the date on which this document became/becomes enforceable differs from the Origination or Last Revision, this attribute reflects the date on which it is/was enforcable.
09/28/2020 12:00 AM
Issuing Officer
Name of the document Issuing Officer. This is the individual whose organizational authority covers the policy scope and who is primarily responsible for the policy.
Issuing Officer Title
Title of the person who is primarily responsible for issuing this policy.
Chief of Police
Last Review
Date on which the most recent document review was completed.
08/04/2023 12:00 AM
Last Revised
Date on which the most recent changes to this document were approved.
09/28/2020 12:00 AM
Next Review
Date on which the next document review is due.
11/01/2024 12:00 AM
Date on which the original version of this document was first made official.
01/25/2019 12:00 AM
Responsible Unit
School, Department, or other organizational unit issuing this document.
UNC Police