308.2 - University of North Carolina at Chapel Hill Procedure on Changing an Existing Credit Card Merchant Account

Introduction

Purpose

This procedure explains how to request changes to an existing payment card merchant account.

Scope of Applicability

This procedure applies to any official or administrator with responsibilities for managing university payment card transactions and those employees entrusted with handling payment cards and payment card information.

Procedure

To request changes to an existing payment card merchant account have the Self-Assessment Questionnaire Preparer (SAQ Preparer) contact the Compliant Electronic Receipt Transactions through Innovation and Financial Integrity (CERTIFI) committee to discuss the current payment process being utilized and what payment process the department would like to implement.

Review and approval of changes to the payment process by the CERTIFI committee should be obtained prior to entering or signing any contracts or the purchase of any equipment or software.

TouchNet is the University's Payment Gateway and is required to be used for all online credit card transactions. Exemption requests providing a business case justifying an alternate vendor or process should be obtained prior to entering or signing any contracts.

Related Requirements

External Regulations and Consequences

• NC Office of the State Controller
  • Statewide Electronic Commerce Program
  • E-Commerce Policies and Procedures 500.1 - Maximization of Electronic Payment Methods
  • E-Commerce Policies and Procedures 500.2 - Master Services Agreement for Electronic Payments
• PCI Security Standards Council

University Policies, Standards, and Procedures

• Finance Policy 308 - University of North Carolina at Chapel Hill Policy on Merchant Card Services
• Compliant Electronic Receipt Transactions through Innovation and Financial Integrity (CERTIFI) committee
• Merchant Portal
• University IT Policies
• ITS Security Awareness Training

Contact Information