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These procedures specify the steps that must be taken to ensure past due accounts receivable are collected in a timely, fair and cost-effective manner.

This procedure outlines how late payment penalty fees and interest charges are assessed on student accounts, as required by the State of North Carolina.

These procedures apply only to University student accounts receivable.

GradStar is a ConnectCarolina Student Administration application designed to collect and report all non-service fellowships, tuition, and fee awards given to a student in support of their attendance at the University.

This policy provides guidance to departments when payments previously deposited are returned by the bank.

This procedure specifies the steps that must be taken relevant to accounts receivable where the debtor has initiated bankruptcy proceedings. This procedure applies to all University-owned accounts receivable.

Accounts should be written off when all collection procedures, including those required by the Office of the Attorney General (OAG), have been conducted without results and management deems the accounts uncollectible.

All appropriate and cost-effective actions to collect accounts receivable must be taken, with the objective to sustain proper management of University receivables held by campus units.

North Carolina law requires the University to charge and collect tuition, fees and other applicable payments for the term at the beginning of each semester or quarter (NCGS § 116-143). The University is also required to collect Accounts Receivable, including past due accounts in accordance with guidelines established by the Office of the State Controller.