Facilities Services: State Courier Service Policy

Summary

This document describes the policy and procedures for the state courier system.

Body

Unit Policy

Title

Facilities Services: State Courier Service Policy

Introduction

Purpose

Scope

Policy

State Courier Service

The University participates in a system providing courier service between city, county, and state agencies. This service was established in an effort to reduce postage costs among state agencies.

The current fee for courier service is 65% of U.S. First Class mail rates. There is also a $10.00 handling fee for any single package that weighs over 50 pounds. An additional special handling fee of $5.00 will be charged for Bio-Hazard material.

Pickup and Delivery Schedule

Mail for the Courier Service is picked up at the Campus Mail Center in the Bioinformatics Building at the end of each business day and delivered to participating agencies in Raleigh the next day. Mail addressed to other participating cities will be picked up each evening and delivered the evening of the following day.

Permissible Items

All first-class type mail, small parcels, and computer print-out type data may be sent via the State Courier Service.

Bulk Mailing Requirements

Departments sending large volume of bulk mailings via the State Courier Service are responsible for the proper sorting, bundling, and packaging of the mailing so the University will receive the lowest charge possible from the Courier Service. Call University Mail Services at 919-962-1139 for the requirements and advice on bulk mailings.

Procedure Description

The State's courier service, established to reduce postage costs for mail going among city, county, and State agencies, can be used by any University department. Courier service mail is collected and distributed by University Mail Services. Any first class–type mail and computer printout–type data can be mailed through the State Courier Service by attaching a postage charge slip to the mail and placing in a campus mailbox.

Procedure

  1. Address mail. The six-digit State Courier box number of the sending agency (Carolina is 17-61-04) or office, as well as the six-digit box number of the recipient, must be clearly legible on the outside of each package or letter. Do not use U.S. Postal Service box numbers or zip codes when addressing state courier mail. To access the searchable website for the correct courier number of agencies using this service go to: https://www.doa.nc.gov/divisions/mail-service-center/state-courier-mail
  2. Place postage charge authorization slip on bundles of mail. A postage charge authorization slip, with bar-coded account number, must accompany each piece or bundle of courier mail. You can print a copy of this form with your barcode through the University Mail Services website at: https://apps.fo.unc.edu/mail/postage-charge-authorization-slips/
  3. State courier mail is to be bundled and rubber-banded separately from outgoing U.S. mail, campus mail, and pre-stamped mail.
  4. Bulk mailings to be processed through the State Courier Service must be properly sorted, bundled, and packaged by the sending department. Call University Mail Services at 919-962-1139 for advice.
  5. Place mail for pickup in a campus mailbox. Courier mail is picked up by University Mail Services on the regular delivery and pickup schedule. Incoming courier mail is delivered on the regular campus delivery routes.

Online Courier Directory

The State Courier Service Directory can be accessed at: https://www1.doa.state.nc.us/msc/search-courier.aspx

Related Requirements

External Regulations

Contact Information

Primary Contact

Name: Lea Holt

Telephone: 919-962-0575

Details

Details

Article ID: 161327
Created
Mon 4/13/26 1:29 PM
Modified
Tue 7/28/26 3:08 PM
Responsible Unit
School, Department, or other organizational unit issuing this document.
Facilities Services
Issuing Officer
Name of the document Issuing Officer. This is the individual whose organizational authority covers the policy scope and who is primarily responsible for the policy.
Next Review
Date on which the next document review is due.
10/30/2010 12:00 AM
Last Review
Date on which the most recent document review was completed.
10/30/2007 12:00 AM
Last Revised
Date on which the most recent changes to this document were approved.
10/30/2007 12:00 AM
Effective Date
If the date on which this document became/becomes enforceable differs from the Origination or Last Revision, this attribute reflects the date on which it is/was enforcable.
10/30/2007 12:00 AM
Origination
Date on which the original version of this document was first made official.
11/01/2002 12:00 AM