Body
Unit Policy
Title
Department of Dermatology: Policy on Discharging or Formally Warning an Abusive Patient
Introduction
Purpose
This Policy ensures that abusive and disruptive patients are managed appropriately for the safety and well-being of patients, staff and faculty.
Scope
This Policy applies to all faculty, staff and residents, and includes both School of Medicine (SOM) and UNC Health Care System (UNCHCS) students and employees.
Policy
Policy Statement
Patients who demonstrate abusive and disruptive behavior will be managed through a series of steps and procedures to ensure the safety and well-being of everyone who visits Department of Dermatology facilities or contacts the facilities via phone.
Related Requirements
Unit Policies, Standards, and Procedures
Department of Dermatology Procedure on Discharging or Formally Warning an Abusive Patient
Contact Information
Primary Contact
Name: Laura Ferris, MD, PhD - Chair
Telephone: 919-966-0785
Email: Laura_Ferris@med.unc.edu
Other Contacts
Name: Ytina Mangum - Associate Chair for Administration
Telephone: 984-215-5032
Email: Ytina_Mangum@med.unc.edu
Name: Paul Von Hofen, Jr., MSN, RNC-OB, CNOR - Interim Director
Telephone: 984-215-3352
Email: Paul.VonHofen@unchealth.unc.edu
Subject: Risk Management
Name: Thomas Liu, JD, MHA - Director of Risk Management
Telephone: 984-215-3759
Email: Thomas.Liu@unchealth.unc.edu