Body
Introduction
Purpose
This procedure explains how to securely dispose of point-of-sale terminals, related equipment, and deactivation of a payment card merchant account.
Scope of Applicability
This procedure applies to any official or administrator with responsibilities for managing university payment card transactions and those employees entrusted with handling payment cards and payment card information.
Procedure
Disposal
Once retired from service, point-of-sale terminals, pin pads, and printers are to be destroyed. Set up an appointment at the Surplus Property Retail Store located at 1065 Facilities Drive, Chapel Hill, NC 27599-1070. Take the hardware to the Surplus Property Retail Store, provide the accountant with a departmental chart field string for the disposal fee, observe the destruction of the hardware, obtain a receipt, and email a copy of the receipt to certifi@unc.edu.
Leased Terminals
To return a leased terminal to Firserv request a call tag by emailing certifi@unc.edu.
Deactivation
Request deactivation of a merchant account in writing. Email a letter under the signature of the Dean, Director or Department Head to certifi@unc.edu. The written request should include the merchant name, merchant number, and reason for deactivation.
Once the payment card merchant account has been deactivated any point-of-sale terminal equipment should be securely stored until it can be destroyed.
Related Requirements
External Regulations and Consequences
University Policies, Standards, and Procedures
Contact Information
Primary Contacts
Subject |
Contact |
Telephone |
E-Mail |
General Questions and PCI Compliance |
Merchant Services |
919-843-0420 |
certifi@unc.edu |
Deposits and Reconciliation |
Cashier's Office |
919-962-5846 |
deposits@unc.edu |
Data Security |
ITS – Information Security |
919-962-4357 |
security@unc.edu or certifi@unc.edu |
TouchNet Connection |
TouchNet Administrator |
919-445-9319 |
certifi@unc.edu |